Fish House

Elaine M

Having visited The Fish House on approximately 4 different occasions in the last year, we decided to take my mother for an early evening supper on Mother's Day. The restaurant was as busy as ever and we were seated fairly quickly. And then the problems began. 10 minutes later, we had still not been asked if we would like a drink, despite the fact that a number of staff were clearing tables and hovering around. I asked the young man who appeared to be standing day-dreaming if he could take our order, which he did. Our drinks were eventually delivered, minus the glass of water that I had requested. I smilingly asked the waiter not to forget my water and he said that he had but that he would bring it. Our food arrived approximately fifteen minutes later. I had the plaice special of the day and the others had cod and chips and mushy peas. We finished our meal and sat there wondering whether to have a dessert. And continued to sit there, again with absolutely no attention from the waiting staff. I eventually called our waiter and asked if I could have the bill which he brought to us. I told him that unfortunately I would not be leaving a tip because the service had been appalling. He shrugged and obviously could not have cared less. Whatever happened to asking how your meal was!! We left after a disappointing Mother's Day experience, particularly as we had really liked this restaurant when we previously visited. It was extremely busy and obviously doing well but such a shame that standards appear to be falling.